{"product_id":"unreasonable-hospitality-will-guidara-ebury-press","title":"Unreasonable Hospitality by Will Guidara [Paperback]","description":"\u003cp class=\"PDq2pG_selectionAnchorContainer\"\u003e\u003cstrong\u003e\u003cem\u003eUnreasonable Hospitality\u003c\/em\u003e by Will Guidara\u003c\/strong\u003e explains how exceptional hospitality and genuine human connection can transform an ordinary business into an extraordinary one.\u003cspan class=\"PDq2pG_selectionAnchor\"\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003eGuidara recounts how, at just 26, he took over \u003cstrong\u003eEleven Madison Park\u003c\/strong\u003e, then a struggling New York restaurant, and helped transform it into the \u003cstrong\u003eworld’s best restaurant\u003c\/strong\u003e eleven years later. He attributes this transformation to radical reinvention, close collaboration between the kitchen and dining room, and a philosophy of going far beyond what customers expect.\u003c\/p\u003e\n\u003cp\u003eThrough memorable stories—such as arranging a spontaneous \u003cstrong\u003eCentral Park sledding experience\u003c\/strong\u003e for guests who had never seen snow and recreating a beach vacation inside the restaurant—Guidara demonstrates how highly personalised experiences can create lasting memories.\u003c\/p\u003e\n\u003cp\u003eBut the book's idea of hospitality extends beyond customers. Guidara discusses \u003cstrong\u003eleadership, employee motivation, teamwork, constructive feedback, ownership mentality, workplace culture, and generosity\u003c\/strong\u003e. His central argument is that any organisation can become a “hospitality business” by treating people with greater care and turning routine transactions into meaningful experiences.\u003c\/p\u003e\n\u003c!----\u003e","brand":"Ebury Press","offers":[{"title":"Default Title","offer_id":50073344409850,"sku":"6EX2QHT9CZM3","price":584.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0704\/0473\/5226\/files\/9781529146837_1_1.jpg?v=1787547897","url":"https:\/\/versoz.co.in\/products\/unreasonable-hospitality-will-guidara-ebury-press","provider":"VERSOZ","version":"1.0","type":"link"}