One Night @ The Call Center by Chetan Bhagat [Paperback]

One Night @ the Call Centre by Chetan Bhagat is a contemporary Indian novel that follows six friends and co-workers—Shyam, Priyanka, Esha, Vroom, Radhika and Military Uncle—during a single night shift at a call centre in Gurgaon, where they provide technical support to American customers. As the night progresses, their personal struggles involving love, career uncertainty, marriage, family tensions, workplace pressure and unfulfilled ambitions come to the surface.

The story takes an unexpected turn when the group receives a mysterious call from God, which makes them reconsider their fears, choices and lives. Framed through a narrator who meets a young woman during a train journey from Kanpur to Delhi, the novel combines romance, humour, workplace drama and social commentary to portray the anxieties of young Indians working in the rapidly changing corporate world. It particularly explores the impact of globalization, multinational work culture, changing family structures and traditional expectations on India's urban youth.